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KEMA Registered Quality, Inc.
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Now that you have decided to become certified to international standards, the first, and possibly the most important step, is selecting a registrar. To ensure that they get the most from this process, companies are increasingly choosing registrars that add value to the process. For many KEMA clients, the decision is based on the total KEMA package, which is virtually unmatched in the marketplace-particularly in North America. That package includes:
FINANCIAL STABILITY AND EXPERIENCE
Companies need to know that their registrar is financially stable and will be in business many years down the road. Two scenarios illustrate this point clearly. First, upon entering into a partnership with a registrar, companies rely on that registrar to be there through the certification process and beyond-during surveillance visits and for any additional certification they seek to achieve. If the registrar fails or withdraws, that company must reestablish a partnership with a new registrar, requiring an investment of time and money. KEMA has been operating effectively in its core business of testing and certification since the late 1920s and plans to continue for decades to come. Second, the value of certifications is inextricably linked to the value and status of the registrar.
CREDENTIALS AND INTERNATIONAL QUALITY LEADERSHIP
KEMA was the first RvA-accredited registrar. KEMA-Registered Quality, Inc. is independently accredited by ANSI-RAB. KEMA's combination of governmental recognition (designated as a Notified, Competent and Certification Body by the European Union) and accreditation is second to none internationally. KEMA has been and continues to be central to the establishment and growth of several international quality institutions and to the development and application of the ISO 9000 international standards. The KEMA name is synonymous with the highest levels of integrity and independence. And with offices world wide, this recognition extends internationally, extending the value of a KEMA certification.
SERVICE ADVANTAGES
Providing value to local and global companies
- Customer-Based Working Methods - KEMA's proven working methods are guided by affirming success rather than detecting failure. While many registrars depend on standardized checklists, KEMA's working methods are designed to meet the special needs of each individual client. While the integrity of the process is paramount, KEMA seeks to establish and nourish a genuine partnership with its clients. From the start, clients understand how the process works and what is expected of all parties involved. A special working plan is jointly prepared with each client. With the lines of communication open and a clear understanding of the process, the KEMA methodology, better than any other, puts clients in the best possible position to achieve success.
- Notified Body Status - In addition to its status as an accredited registrar for ISO 9000, KEMA is a Notified Body for CE Marking for several regulated product areas for the European Union. This dual role provides KEMA's clients with significant cost advantages by eliminating the redundancies of working with separate certification bodies. This service is particularly important to medical device and telecommunications companies.
- International and Domestic Offices - With offices in Europe, the Far East and North America, as well as emerging markets like Russia and Eastern Europe, KEMA is well-positioned to service clients wherever their business takes them. But balanced with this broad reach is KEMA's understanding that U.S.-based companies are best served by quality auditor professionals based in the U.S.-no language barriers, no culture differences.
- Attitude - KEMA's most important goal is the success of its clients. As such, KEMA creates a partnership with clients based on integrity, efficiency and trust. The results are impressive: a high degree of client success along with an assurance that a KEMA registration has meaning and value in the global marketplace.
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Satisfied Clients - KEMA's client list reads like a page from "Who's Who" in business. KEMA encourages all prospective clients to request a list of its customers within their respective industries and to make a reference check. KEMA thinks you will find clients that are dedicated to their ISO 9000 certified system and to continuous quality improvement, and satisfied to be served by KEMA.
Click HERE TO READ "Registrar Search Simplified" by Craig Cochran first published in Quality Digest February 2006 Copyright 2005 Craig Cochran Click here to view 2007 Customer Satisfaction Survey and Testimonials
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