The process for certification typically takes several months from initial meeting to final audit. This time frame differs from client to client, but each usually follows these steps:
1. Inquiry
An initial meeting between KEMA-Registered Quality, Inc. and the client can take place on site or via teleconference. At this time, the client familiarizes KEMA with company specifics and its certification requirements; KEMA explains its working methods and partnering philosophy, and previews the details of the process. Please fill out our online quote form to get started. START THE QUOTE PROCESS.
2. Application Form
The client chooses to move forward by filling out and online application form (link above). Based on the information obtained during the inquiry stage, along with the application form, KEMA prepares a quote, free of charge, for the entire certification process. A client-signed quotation or purchase order leads to the first stage of the certification process.
3. Phase One: Document Review and Planning Visit
At this stage, KEMA performs a pre-certification visit, which entails verifying the documented quality systems against the applicable standard. KEMA works with the client to establish a working plan to define the auditing process. If the client wishes, KEMA will perform a trial audit or "dress rehearsal" at this stage. This allows the client to choose business activities for auditing and to test those activities against the applicable standard. It also allows the client to learn and experience KEMA's auditing methods and style. The results of the trial audit can be used toward certification. Most clients elect for one or two days of trial auditing.
4. Phase Two: Final Certification Audit
Once the client's documented systems have met the applicable standards, KEMA will conduct an audit to determine its effective implementation. KEMA uses a professional auditing interview style instead of a simple checklist approach. This involves interviewing the authorized and responsible personnel as designated in the documented quality system.
5. Surveillance
KEMA arranges for surveillance audits semi-annually or annually as requested by the client.